Member Services Pro - Front Desk & Member Support

Planet Fitness - United FP Management, LLC; Kenosha (WI); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Job summary

A leading fitness franchise is seeking a passionate and energetic Member Services Representative to create a positive member experience. Responsibilities include greeting members, handling front desk activities, and ensuring exceptional customer service. Ideal candidates have a customer service background, strong listening skills, and a positive attitude. Join us to help transform lives in a supportive, Judgement Free Zone. Opportunities for training and growth are available.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Answer phones and assist callers with a variety of questions.
• Check members into the system.

Skills

Customer service skills

Basic computer proficiency

Positive attitude

Strong listening skills

Job description

A leading fitness franchise is seeking a passionate and energetic Member Services Representative to create a positive member experience. Responsibilities include greeting members, handling front desk activities, and ensuring exceptional customer service. Ideal candidates have a customer service background, strong listening skills, and a positive attitude. Join us to help transform lives in a supportive, Judgement Free Zone. Opportunities for training and growth are available.