Member Experience Specialist

Planet Fitness Franchising, LLC; Kansas; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Member Services Representative to enhance the member experience through outstanding customer service. This role involves greeting members, handling front desk operations, and responding to inquiries with professionalism. Ideal candidates will have a passion for fitness, strong communication skills, and the ability to empathize with others. Join a dynamic team where your contributions will help foster a welcoming environment for all members and guests. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is perfect for you!

Qualifications

• Customer service background preferred and a passion for fitness.
• Must be punctual, reliable, and able to interact positively.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities including member check-ins and tours.

Skills

Customer Service

Problem Solving

Communication

Listening Skills

Reliability

Education

High School diploma/GED

Tools

Basic Computer Proficiency

Job description

An established industry player is looking for a dedicated Member Services Representative to enhance the member experience through outstanding customer service. This role involves greeting members, handling front desk operations, and responding to inquiries with professionalism. Ideal candidates will have a passion for fitness, strong communication skills, and the ability to empathize with others. Join a dynamic team where your contributions will help foster a welcoming environment for all members and guests. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is perfect for you!