Member Experience & Front Desk Specialist (Sales)

Planet Fitness - PF Baseline Fitness; LaPlace (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Join a leading fitness company as a Customer Service Representative, responsible for providing exceptional service and ensuring a positive experience for members. This role involves handling front desk operations, member check-ins, and addressing concerns, all while maintaining the club's cleanliness and atmosphere. Ideal candidates will possess strong customer service skills and a commitment to member satisfaction.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency needed.
• Honesty and good work ethic expected.

Responsibilities

• Greet potential members and assist with front desk tasks.
• Facilitate member services issues and maintain club cleanliness.
• Answer phone calls and manage customer inquiries.

Skills

Customer Service Skills

Communication

Problem Solving

Diplomacy

Listening

Job description

Join a leading fitness company as a Customer Service Representative, responsible for providing exceptional service and ensuring a positive experience for members. This role involves handling front desk operations, member check-ins, and addressing concerns, all while maintaining the club's cleanliness and atmosphere. Ideal candidates will possess strong customer service skills and a commitment to member satisfaction.