Front Desk Member Experience Specialist

Planet Fitness - New Port Richey; Spokane Valley (WA); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Free gym membership

Ongoing training opportunities

Positive work environment

Job summary

A leading fitness franchise is seeking a Member Services Representative to create a positive member experience by providing exceptional customer service. In this role, you'll handle front desk activities, greeting members, and responding to inquiries. Candidates should have a customer service background and a passion for fitness. This position offers the opportunity to make a significant impact on members' lives while working in a lively, inspiring environment.

Qualifications

• Preferred customer service background to best serve members.
• Must demonstrate an upbeat and positive attitude.
• Ability to empathize and solve problems effectively.

Responsibilities

• Greet members and assist with exceptional customer service.
• Handle front desk activities including answering calls and checking in members.
• Respond promptly to member questions and concerns.

Skills

Customer service background

Basic computer proficiency

Upbeat and positive attitude

Exceptional customer service skills

Strong listening skills

Job description

A leading fitness franchise is seeking a Member Services Representative to create a positive member experience by providing exceptional customer service. In this role, you'll handle front desk activities, greeting members, and responding to inquiries. Candidates should have a customer service background and a passion for fitness. This position offers the opportunity to make a significant impact on members' lives while working in a lively, inspiring environment.