Member Services Specialist (Front Desk) - Free Gym Membership

ComForCare Home Care (Raleigh, NC); Minneapolis (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Free gym membership for self and one+

Job summary

Planet Fitness is seeking a Customer Service Representative to greet members, answer questions, and provide an exceptional experience. You will manage front desk duties, bookings, and member information while supporting the Club Manager and team to ensure a welcoming environment.

Responsibilities include handling calls, tours, sign-ups, and cancellations, assisting with BCM amenities, and upholding cleanliness standards.

Qualifications

• Honesty and good work ethic are required.
• Strong customer service skills are required.
• Basic computer proficiency is required.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone calls politely to assist with questions or concerns.
• Assist in member sign-ups, cancellations, tours, and updating member information.
• Facilitate member services questions and escalate when needed.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Honesty

Basic computer skills

Job description

Planet Fitness is seeking a Customer Service Representative to greet members, answer questions, and provide an exceptional experience. You will manage front desk duties, bookings, and member information while supporting the Club Manager and team to ensure a welcoming environment.

Responsibilities include handling calls, tours, sign-ups, and cancellations, assisting with BCM amenities, and upholding cleanliness standards.