Member Services & Front Desk Associate

ComForCare Home Care (Raleigh, NC); Coachella (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Employee discounts

Flexible schedule

Free Membership for self and oneFamily

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

Planet Fitness is seeking a Customer Service Representative to greet members and guests, provide a superior experience, and support daily front desk operations at the club. You will handle tours, answer calls, and assist with sign-ups and check-ins while maintaining a welcoming environment.

The role emphasizes strong communication, reliability, and the ability to manage multiple tasks in a fast-paced fitness club setting. Flexible schedule options and opportunities for advancement are available.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks including answering phones and assisting questions.
• Take information calls and tours.
• Assist in member sign-ups, cancellations, and updating member accounts.
• Facilitate member services questions and forward to supervisor as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Communication

Computer basics

Job description

Planet Fitness is seeking a Customer Service Representative to greet members and guests, provide a superior experience, and support daily front desk operations at the club. You will handle tours, answer calls, and assist with sign-ups and check-ins while maintaining a welcoming environment.

The role emphasizes strong communication, reliability, and the ability to manage multiple tasks in a fast-paced fitness club setting. Flexible schedule options and opportunities for advancement are available.