Member Experience Specialist — Free Gym Membership

Talentify; Hammond (LA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness is seeking a Customer Service Representative to greet members, handle front desk tasks, and support new member sign-ups while delivering a positive, friendly experience. You will answer phones, assist with tours, process check-ins and account updates, and collaborate with the Club Manager to resolve member questions.

This role emphasizes excellent communication, reliability, and teamwork. Flexible scheduling with opportunities for both full-time and part-time work, plus benefits

Qualifications

• Requires strong customer service and communication skills.
• Proficiency with basic computer tasks and software.

Responsibilities

• Greet and assist potential and current members to create a positive experience.
• Handle front desk tasks including answering calls and assisting with tours.
• Process member sign-ups, check-ins, cancellations and account updates.

Skills

Customer service

Communication

Basic computer skills

Job description

Planet Fitness is seeking a Customer Service Representative to greet members, handle front desk tasks, and support new member sign-ups while delivering a positive, friendly experience. You will answer phones, assist with tours, process check-ins and account updates, and collaborate with the Club Manager to resolve member questions.

This role emphasizes excellent communication, reliability, and teamwork. Flexible scheduling with opportunities for both full-time and part-time work, plus benefits