Member Services Associate – Gym Front Desk

Talentify; Frankfort (KY); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

401(k) with Company Match

Daily Pay Options

Employee Discounts

Exclusive Discounts

Job summary

Planet Fitness seeks a Member Services Representative to deliver exceptional service and create positive experiences for members and guests. This role involves greeting individuals, answering inquiries, checking in members, and maintaining a welcoming environment.

The ideal candidate has a strong customer service background, a passion for fitness, and the ability to engage warmly with both members and team members. Basic computer skills are also required, along with a positive, upbeat attitude.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Passion for fitness and health is essential.
• Ability to interact positively with members and staff.
• Must be 16 years of age or older.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities including answering calls.
• Check members in and assist with new sign-ups.
• Respond to member questions and concerns promptly.
• Maintain the cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness

Positive attitude

Strong listening skills

Problem-solving skills

Punctuality

Education

High School diploma/GED

Job description

Planet Fitness seeks a Member Services Representative to deliver exceptional service and create positive experiences for members and guests. This role involves greeting individuals, answering inquiries, checking in members, and maintaining a welcoming environment.

The ideal candidate has a strong customer service background, a passion for fitness, and the ability to engage warmly with both members and team members. Basic computer skills are also required, along with a positive, upbeat attitude.