Member Experience Specialist - Free Gym Membership

Ignite Fitness Holdings; Westview Manor (NY); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Competitive Salary

401K plan

Health benefits contribution (Medical,

Paid Time Off

Free Black Card membership

Résumé du poste

Planet Fitness is seeking friendly Front Desk Associates to serve members with a high level of courtesy and accuracy. You will greet and assist members, handle phone inquiries, promote benefits and promotions, and help maintain a clean, welcoming club environment.

Ideal candidates have strong customer service skills, reliability, and the ability to balance multiple tasks in a fast-paced retail setting. Flexible weekday/weekend shifts are available, with competitive compensation and benefits.

Qualifications

• Minimum 18 years old or older.
• Six months face-to-face customer service experience in retail or equivalent.
• One-year fitness experience preferred.

Responsabilités

• Welcome and exit members in a confident, professional, friendly manner.
• Provide gracious and efficient telephone service with accurate information.
• Promote products and promotions to drive revenue and member engagement.
• Maintain club cleanliness and assist with daily operations.
• Handle payments, give change and receipts, and ensure accuracy.

Connaissances

Customer service

Communication

Problem solving

Formation

High School Diploma or Equivalent

Description du poste

Planet Fitness is seeking friendly Front Desk Associates to serve members with a high level of courtesy and accuracy. You will greet and assist members, handle phone inquiries, promote benefits and promotions, and help maintain a clean, welcoming club environment.

Ideal candidates have strong customer service skills, reliability, and the ability to balance multiple tasks in a fast-paced retail setting. Flexible weekday/weekend shifts are available, with competitive compensation and benefits.