Member Experience Specialist (Free Gym Membership)

Planet Fitness; Burnsville (MN); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Zusammenfassung

Planet Fitness is seeking a Customer Service Representative to greet members and guests, drive new member sales, and deliver a superior experience at the front desk.

You will handle tours, answer questions, assist with sign-ups, cancellations, and account updates, and help maintain a clean, welcoming club environment. Reports to the Club Manager and opportunities for advancement are available.

Qualifikationen

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Aufgaben

• Greet potential members and provide a great customer experience.
• Handle front desk tasks: answer phone calls, take info calls and tours, assist with inquiries.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member information.

Kenntnisse

Honesty & work ethic

Customer service

Basic computer skills

Jobbeschreibung

Planet Fitness is seeking a Customer Service Representative to greet members and guests, drive new member sales, and deliver a superior experience at the front desk.

You will handle tours, answer questions, assist with sign-ups, cancellations, and account updates, and help maintain a clean, welcoming club environment. Reports to the Club Manager and opportunities for advancement are available.