Member Services Specialist - Flexible Schedule & Advancement

ComForCare Home Care (Raleigh, NC); Camanche (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Employee discounts

Flexible schedule

Health, Dental and Vision Insurance

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members, answer questions, and guide tours while ensuring a positive member experience. The role reports to the Club Manager and offers a flexible schedule in a busy club environment.

Responsibilities include handling front desk tasks, processing sign-ups and cancellations, and maintaining a welcoming, clean facility for guests and members alike.

Qualifications

• Experience in customer service environments preferred.
• Basic computer skills required to operate registration systems.
• Honesty and a strong work ethic.

Responsibilities

• Greet and assist potential members for a positive experience.
• Handle front desk tasks and answer phones.
• Provide information calls and tours to visitors.
• Assist with member sign-ups, check-ins, cancellations, and account updates.
• Escalate services questions to supervisor or lead as needed.
• Maintain cleanliness of the club.

Skills

Customer service

Communication skills

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members, answer questions, and guide tours while ensuring a positive member experience. The role reports to the Club Manager and offers a flexible schedule in a busy club environment.

Responsibilities include handling front desk tasks, processing sign-ups and cancellations, and maintaining a welcoming, clean facility for guests and members alike.