Member Services Specialist - Flexible Hours & Perks

Excel Fitness; Bellmead (TX); On-site; USD 32,000 - 44,000; Part time

Benefits offered by this job

MyFlexPay

Planet Fitness Black Card

EAP

Paid Time Off

Paid Parental Leave

Health Insurance

Job summary

Excel Fitness, a Planet Fitness franchise group based out of Austin, TX, is hiring a Member Service Representative Sub to support front desk operations with flexible shifts.

You will welcome members, check them in, give tours to prospective members, assist with sign-ups, and keep the club clean and inviting.

A High School diploma or GED, punctuality, reliability and a positive, professional demeanor are required; growth within the company is encouraged.

Qualifications

• Exceptional customer service experience preferred.
• Punctuality and reliability are required.
• Positive attitude and professional demeanor.
• Ability to interact with members and colleagues.

Responsibilities

• Check members into the system.
• Take tours and assist with sign-up process.
• Assist with shift coverage and on-call duties.
• Maintain cleanliness and safety in the facility.
• Respond to member questions professionally and escalate as needed.
• Provide excellent customer service to all members.

Skills

Customer service

Punctuality

Reliability

Positive attitude

Diplomacy

Communication skills

Education

High School diploma / GED

Job description

Excel Fitness, a Planet Fitness franchise group based out of Austin, TX, is hiring a Member Service Representative Sub to support front desk operations with flexible shifts.

You will welcome members, check them in, give tours to prospective members, assist with sign-ups, and keep the club clean and inviting.

A High School diploma or GED, punctuality, reliability and a positive, professional demeanor are required; growth within the company is encouraged.