Gym Front Desk & Member Services Specialist

Excel Fitness; Leander (TX); Vor Ort; USD 42.000 - 100.000; Vollzeit

Benefits dieser Stelle

MyFlexPay

Free Planet Fitness Black Card

Employee Assistance Program (EAP)

Paid Time Off

Paid Parental Leave

Health Insurance Benefits

Zusammenfassung

Excel Fitness in Austin, TX, a Planet Fitness franchise, is seeking a front desk team member to deliver exceptional member experiences and maintain clean facilities.

You will check members in, assist with sign-ups and updates, and support daily operations on-site. The role emphasizes reliability, punctuality, and strong customer service, with clear opportunities for career growth from front desk to supervisory positions.

Qualifikationen

• High School diploma or GED required.
• Customer service experience preferred.
• Punctual and reliable with a professional demeanor.

Aufgaben

• Greet and assist members at the front desk.
• Check members into the system and facilitate sign-ups.
• Explain memberships and assist with account updates.
• Respond to questions and escalate as needed.
• Maintain cleanliness and safety protocols throughout the club.
• Close the shift and prepare deposits as required.

Kenntnisse

Customer service

Punctuality

Reliability

Professional communication

Ausbildung

High School diploma or GED

Jobbeschreibung

Excel Fitness in Austin, TX, a Planet Fitness franchise, is seeking a front desk team member to deliver exceptional member experiences and maintain clean facilities.

You will check members in, assist with sign-ups and updates, and support daily operations on-site. The role emphasizes reliability, punctuality, and strong customer service, with clear opportunities for career growth from front desk to supervisory positions.