Member Services & Sales Associate

Baseline Fitness; Maple Grove (MN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Health, Dental and Vision Insurance

Short Term Disability Insurance

Critical Illness Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Maple Grove, MN seeks a Customer Service Representative to drive new member sales and deliver an exceptional member experience. You will greet visitors, handle front desk duties, answer calls, and assist with tours and sign-ups as part of a welcoming team.

The role requires strong customer service, basic computer skills, and honesty. A supportive environment with opportunities for growth and competitive benefits awaits.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, delivering a great customer experience.
• Handle front desk tasks.
• Answer phone calls politely to assist with questions or concerns.
• Take info calls and tours.
• Assist in member sign-ups, cancellations, and updating member account information.
• Facilitate member services issues and forward to supervisor as needed.
• Maintain the club’s neatness and cleanliness.

Skills

Honesty

Customer service

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Maple Grove, MN seeks a Customer Service Representative to drive new member sales and deliver an exceptional member experience. You will greet visitors, handle front desk duties, answer calls, and assist with tours and sign-ups as part of a welcoming team.

The role requires strong customer service, basic computer skills, and honesty. A supportive environment with opportunities for growth and competitive benefits awaits.