Member Experience & Front Desk Sales Associate

Planet Fitness - PF Baseline Fitness; White Bear Lake (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Gym Membership

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Planet Fitness - PF Baseline Fitness in Minnesota is seeking a Customer Service Representative who will drive new member sales and deliver a positive member experience by providing a superior level of service to members, prospective members, and guests.

You will greet potential members, handle front desk duties including answering calls, tours, sign-ups, cancellations, and updating member information, assist with member services issues, and help keep the club clean.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist with member sign-ups and cancellations.
• Assist in updating member accounts and BCM amenity usage.

Skills

Customer Service

Front Desk

Phone Support

Data Entry

Tools

MS Office

CRM Software

Job description

Planet Fitness - PF Baseline Fitness in Minnesota is seeking a Customer Service Representative who will drive new member sales and deliver a positive member experience by providing a superior level of service to members, prospective members, and guests.

You will greet potential members, handle front desk duties including answering calls, tours, sign-ups, cancellations, and updating member information, assist with member services issues, and help keep the club clean.