Member Services & Programs Specialist

New Britain-Berlin YMCA; New Britain (CT); Vor Ort; USD 20.664 - 27.552; Teilzeit

Zusammenfassung

A community-focused organization in Connecticut is seeking a Member Services Representative to provide excellent service, support membership growth, and assist with program enrollment. The candidate should have a Bachelor's degree and strong communication skills, with preference given to those with prior customer service experience. Responsibilities include greeting members, performing clerical tasks, and ensuring a welcoming environment. This position requires flexible scheduling, including evenings and weekends.

Qualifikationen

• Ability to relate effectively to diverse groups of people.
• Ability to work a flexible schedule, including evenings and weekends.
• One to two years of related experience preferred.

Aufgaben

• Provide excellent service and a welcoming environment.
• Greet members and guests warmly.
• Handle membership concerns and resolve issues.
• Perform various clerical duties and maintain accurate records.

Kenntnisse

Customer service

Communication

Multi-tasking

Ausbildung

Bachelor’s degree in related field or equivalent

Jobbeschreibung

A community-focused organization in Connecticut is seeking a Member Services Representative to provide excellent service, support membership growth, and assist with program enrollment. The candidate should have a Bachelor's degree and strong communication skills, with preference given to those with prior customer service experience. Responsibilities include greeting members, performing clerical tasks, and ensuring a welcoming environment. This position requires flexible scheduling, including evenings and weekends.