Member Growth & Engagement Specialist

Masis Professional Group; Town of Springfield (WI); On-site; USD 48,000 - 52,000; Full time

Job summary

A leading membership organization located in the Town of Springfield is seeking an experienced professional to oversee membership services and enhance member engagement. The role involves serving as the primary contact for members, managing databases, and crafting communications. Candidates should have at least 3 years of experience, strong organizational skills, and proficiency in Microsoft Office. This position offers a competitive salary, a collaborative work environment, and the opportunity to support various events.

Qualifications

• 3+ years of experience in membership services, marketing, or related areas.
• Excellent written and verbal communication abilities.
• Strong relationship-building skills with stakeholders.
• Highly organized and detail-oriented.

Responsibilities

• Serve as the primary point of contact for members and volunteers.
• Manage and update membership databases.
• Craft compelling communications to boost member interaction.
• Assist with membership growth initiatives and analyze trends.
• Coordinate logistics for conferences and events.

Skills

Customer service

Communication

Relationship-building

Organization

Event logistics

Education

Bachelor’s degree in communications, marketing, business administration, or related field

Tools

Microsoft Office Suite

CRM or AMS platforms

Job description

A leading membership organization located in the Town of Springfield is seeking an experienced professional to oversee membership services and enhance member engagement. The role involves serving as the primary contact for members, managing databases, and crafting communications. Candidates should have at least 3 years of experience, strong organizational skills, and proficiency in Microsoft Office. This position offers a competitive salary, a collaborative work environment, and the opportunity to support various events.