Part-Time Member Experience Specialist

YMCA of Central New York; Town of Manlius (NY); Presencial; USD 21.352; A tiempo parcial

Descripción de la vacante

A community-focused organization in Town of Manlius is seeking a Member Service Representative to provide exceptional service to members. The role involves greeting members, selling memberships, and maintaining satisfaction through positive relationships. Ideal candidates are customer-oriented and have strong interpersonal skills. The position offers $15.50/hour with flexible hours, primarily on weekends and evenings.

Formación

• Prefer a minimum of one year or more experience in customer service.
• Ability to handle multiple tasks, work independently, resolve problems, and manage time effectively.
• Excellent telephone etiquette.

Responsabilidades

• Greet all members by name, process membership sales, and provide tours.
• Develop positive relationships with members to improve retention.
• Handle emergencies as they arise and complete incident reports.

Conocimientos

Human relation skills

Customer service skills

Problem-solving skills

Verbal communication skills

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Database management software

Descripción del empleo

A community-focused organization in Town of Manlius is seeking a Member Service Representative to provide exceptional service to members. The role involves greeting members, selling memberships, and maintaining satisfaction through positive relationships. Ideal candidates are customer-oriented and have strong interpersonal skills. The position offers $15.50/hour with flexible hours, primarily on weekends and evenings.