Member Experience Specialist

YMCA of Central New York; Village of Liverpool (NY); Sur place; USD 17 616 - 25 089; Temps partiel

Avantages offerts par ce poste

YMCA Membership

Résumé du poste

A community service organization in Liverpool, NY is seeking a Part-time Member Services Representative. The candidate will welcome and assist members, manage inquiries, and promote a supportive community atmosphere. Responsibilities include greeting members, processing transactions, and ensuring member satisfaction through effective communication. Applicants should have customer service experience, strong interpersonal skills, and the ability to work independently. This role operates primarily on weekends and offers a salary of $15.50/hour.

Qualifications

• High degree of human relations and customer service skills.
• Prefer a minimum of one year experience in customer service.
• Ability to resolve problems effectively.

Responsabilités

• Greet all members and visitors in a friendly manner.
• Develop relationships with members to enhance retention.
• Input member information and complete reports.

Connaissances

Customer service skills

Ability to handle multiple tasks

Effective time management skills

Human relation skills

Basic computer skills

Formation

High School diploma or equivalent

Outils

Microsoft Office Programs

Description du poste

A community service organization in Liverpool, NY is seeking a Part-time Member Services Representative. The candidate will welcome and assist members, manage inquiries, and promote a supportive community atmosphere. Responsibilities include greeting members, processing transactions, and ensuring member satisfaction through effective communication. Applicants should have customer service experience, strong interpersonal skills, and the ability to work independently. This role operates primarily on weekends and offers a salary of $15.50/hour.