Member Services & Community Engagement Specialist (Part-Time)

YMCA of Central New York; Town of Manlius (NY); On-site; USD 17,616 - 25,089; Part time

Benefits offered by this job

YMCA Membership

Job summary

A community-focused nonprofit organization is seeking a part-time Member Services Representative. The role involves greeting members, fostering positive community relationships, and maintaining member database records. Ideal candidates have at least a high school diploma and experience in customer service. Responsibilities include providing detailed information about programs, answering phones, and participating in retention initiatives. This position supports the YMCA's mission to strengthen community foundations through its focus on youth development, healthy living, and social responsibility.

Qualifications

• Minimum one year experience in customer service preferred.
• High degree of human relation and customer service skills.
• Ability to handle multiple tasks and work independently.

Responsibilities

• Greet all members and develop positive relationships.
• Accurately input member information as needed.
• Participate in member retention programs and promotional efforts.

Skills

Customer service skills

Communication skills

Time management skills

Education

High School diploma or equivalent

Tools

Microsoft Office Programs

Job description

A community-focused nonprofit organization is seeking a part-time Member Services Representative. The role involves greeting members, fostering positive community relationships, and maintaining member database records. Ideal candidates have at least a high school diploma and experience in customer service. Responsibilities include providing detailed information about programs, answering phones, and participating in retention initiatives. This position supports the YMCA's mission to strengthen community foundations through its focus on youth development, healthy living, and social responsibility.