Weekend Member Services Pro: Growth, Discounts & Training

Planet Fitness - United FP Management, LLC; National City (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

A leading fitness franchise is seeking a Member Services Representative to enhance member experience through exceptional service and community connection. The ideal candidate will possess a passion for fitness and customer service, with opportunities for advancement within the company. Key responsibilities include welcoming members, managing front desk activities, and creating a positive atmosphere in the club.

Qualifications

• Must be 18 years of age or older.
• CPR Certification AED/First Aid /CPR required.
• Punctuality and reliability are a must.

Responsibilities

• Greet members and provide an exceptional customer experience.
• Enforce the Judgement Free zone.
• Check members into the system.
• Assist callers with a variety of questions.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Experience in Sales

Exceptional customer service skills

Strong listening and problem-solving skills

Ability to interact professionally

Education

High School diploma/GED equivalent

Job description

A leading fitness franchise is seeking a Member Services Representative to enhance member experience through exceptional service and community connection. The ideal candidate will possess a passion for fitness and customer service, with opportunities for advancement within the company. Key responsibilities include welcoming members, managing front desk activities, and creating a positive atmosphere in the club.