Member Services Pro — Front Desk & Membership

Planet Fitness Franchising, LLC; Casper (WY); On-site; USD 24,000 - 33,600; Full time

Benefits offered by this job

Free Premium Membership

Employee discounts

Free uniforms

Job summary

A leading fitness organization is seeking a Member Services Representative to deliver top-notch customer service to members and guests. This role involves greeting members, responding to inquiries, and maintaining a clean environment while enjoying the support of a dynamic team dedicated to health and fitness. Ideal candidates will demonstrate a positive attitude, possess strong communication skills, and have a passion for fitness.

Qualifications

• Customer service background preferred.
• Exceptional customer service skills.
• Upbeat and positive attitude.

Responsibilities

• Provide exceptional customer service to members and guests.
• Greet members and assist with check-ins.
• Maintain cleanliness and order at the front desk area.

Skills

Customer service

Computer proficiency

Listening

Problem solving

Education

High School Diploma/GED

Job description

A leading fitness organization is seeking a Member Services Representative to deliver top-notch customer service to members and guests. This role involves greeting members, responding to inquiries, and maintaining a clean environment while enjoying the support of a dynamic team dedicated to health and fitness. Ideal candidates will demonstrate a positive attitude, possess strong communication skills, and have a passion for fitness.