Member Services & Loans Associate

Default; Cornelia (GA); On-site; USD 28,000 - 33,000; Full time

Job summary

Georgia United Credit Union is hiring a branch associate to greet members, open and close accounts, and assist with research and problem resolution. You will promote credit union products and guide customers through transactions with a focus on accuracy and privacy.

Candidates should have at least a high school diploma, one year in a service role, and proficiency with MS Office. Notary and SAFE Act requirements may apply; E-Verify may be used as part of employment verification.

Qualifications

• Proven ability to greet and assist members professionally.
• Strong customer service mindset with a member-first approach.
• Ability to explain credit union services clearly and accurately.

Responsibilities

• Greet and guide members visiting the branch to create a positive experience.
• Explain credit union services and help with accounts and research
• Assist with loan applications, closings, and servicing tasks as needed.
• Troubleshoot basic technology transactions and assist with platform use.
• Maintain compliance with policies and protect member privacy.

Skills

Interpersonal skills

Customer service

Member-first mentality

Education

High School or better

Tools

MS Office

Job description

Georgia United Credit Union is hiring a branch associate to greet members, open and close accounts, and assist with research and problem resolution. You will promote credit union products and guide customers through transactions with a focus on accuracy and privacy.

Candidates should have at least a high school diploma, one year in a service role, and proficiency with MS Office. Notary and SAFE Act requirements may apply; E-Verify may be used as part of employment verification.