Member Experience & Loans Associate

Default; Cartersville (GA); On-site; USD 40,000 - 48,000; Full time

Job summary

Georgia United Credit Union in Cartersville is seeking a member service representative to provide exceptional service. This role involves welcoming members, assisting with account needs, and processing loans.

The ideal candidate will have at least one year of customer service experience and proficiency in MS Office. Join a team dedicated to fostering a diverse and inclusive workplace while supporting members’ financial needs.

Qualifications

• 1 year of experience in a service-oriented role is required.
• Computer proficiency with MS Office, including Word, Excel, and PowerPoint, is required.
• Previous cash-handling experience in a financial institution is preferred.

Responsibilities

• Welcome members and create a positive member experience.
• Offer credit union services and assist with member account discrepancies.
• Evaluate and verify loan applications and credit criteria.
• Process transactions and maintain branch operational duties.

Skills

Member-first Mentality

Customer Service

Interpersonal Skills

Time Management

Critical Thinking

Team Player

Education

High School or better

Job description

Georgia United Credit Union in Cartersville is seeking a member service representative to provide exceptional service. This role involves welcoming members, assisting with account needs, and processing loans.

The ideal candidate will have at least one year of customer service experience and proficiency in MS Office. Join a team dedicated to fostering a diverse and inclusive workplace while supporting members’ financial needs.