Member-First Banking Associate I

Associated-Credit-Union; Atlanta (GA); On-site; USD 27,000 - 34,000; Full time

Job summary

Associated Credit Union in Atlanta, GA is seeking a Universal Associate I to support daily retail operations and member service. You will process transactions, open accounts, promote products, and maintain accurate cash handling.

The role requires a high school diploma, up to one year of banking or customer service experience, and proficiency with Microsoft Office. Bilingual ability is desirable. Join a team dedicated to delivering an exceptional member experience.

Qualifications

• Education: A high school diploma or equivalent is required. An Associate’s Degree from an accredited college is desirable.
• Experience: Six month to one-year of prior banking or relevant customer service experience is preferred. Must be proficient with the Microsoft Office Suite (Word, Excel, and Outlook) or similar software programs. Knowledge of Jack Henry’s Symitar – Episys or MeridianLink is a plus. Bi-lingual is desirable.

Responsibilities

• Promotes, represents, and welcomes existing and prospective members, team members, and service providers to the credit union in a professional, inviting manner.
• Ensures that an exceptional member experience atmosphere is consistent and delivered to all members.
• Maintains proper cash levels and keeps cash secure at all times. Accurately balances cash drawers and cash recyclers, night drop depositories, and ATMs/ITMs.
• Assists with the opening and closing of all depository accounts including but not limited to: Primary Share, Checking, Money Market, etc.

Skills

Bi-lingual

Microsoft Office

Customer service

Cash handling

Education

High school diploma or equivalent

Associate’s Degree

Tools

Jack Henry Symitar – Episys

MeridianLink

Job description

Associated Credit Union in Atlanta, GA is seeking a Universal Associate I to support daily retail operations and member service. You will process transactions, open accounts, promote products, and maintain accurate cash handling.

The role requires a high school diploma, up to one year of banking or customer service experience, and proficiency with Microsoft Office. Bilingual ability is desirable. Join a team dedicated to delivering an exceptional member experience.