Member Services & Lending Specialist

State Employees' Credit Union; Yanceyville (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

State Employees' Credit Union in North Carolina seeks a proactive Member Services Officer to assist members with account maintenance, loan decisions within assigned limits, and a wide range of consumer lending services.

You will balance cash operations, process wires, support cash vault tasks, and participate in community events while upholding SECU's core values and compliance standards.

Qualifications

• Must have a high school diploma or GED.
• Completed Consumer Lending Program (CLP) with passing score required before becoming MSO.
• Strong communication and customer service skills; ability to work independently and in a team.

Responsibilities

• Assist members with account maintenance and opening all account types.
• Approve loans within assigned lending limits; refer outside limits to supervising officer.
• Balance cash drawers and perform cash handling duties as directed; process wires and reports.

Skills

Communication skills

Customer service

Teamwork

Cash handling

Education

High school diploma or GED

Bachelor’s degree/CCUE/AA/AS transfer program

Tools

OnBase

CXone

Job description

State Employees' Credit Union in North Carolina seeks a proactive Member Services Officer to assist members with account maintenance, loan decisions within assigned limits, and a wide range of consumer lending services.

You will balance cash operations, process wires, support cash vault tasks, and participate in community events while upholding SECU's core values and compliance standards.