Member Services & Lending Specialist

State Employees' Credit Union; Raleigh (NC); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

State Employees' Credit Union in Raleigh, NC seeks a Member Services Officer to assist members with account maintenance and lending needs while upholding SECU’s customer‑first philosophy.

The role includes opening and servicing accounts, processing wires and notary services, and providing knowledgeable referrals across SECU products and services. A high school diploma is required with strong communication and teamwork skills.

Qualifications

• Requires high school diploma or GED.
• Bachelor's degree preferred or equivalent certification.
• Strong communication and ability to work independently.

Responsabilités

• Assist members with consumer lending and account maintenance.
• Open and service all account types; wire transfers and notary support.
• Greet members courteously; process transactions; maintain confidentiality.
• Organize and participate in community events as directed.
• Adhere to security procedures and company policies.

Connaissances

People skills

Communication

Teamwork

Problem solving

Active listening

Formation

Bachelor's degree

Certified Credit Union Executive Certification

Associate degree (AA/AS)

Description du poste

State Employees' Credit Union in Raleigh, NC seeks a Member Services Officer to assist members with account maintenance and lending needs while upholding SECU’s customer‑first philosophy.

The role includes opening and servicing accounts, processing wires and notary services, and providing knowledgeable referrals across SECU products and services. A high school diploma is required with strong communication and teamwork skills.