Member Services & Lending Specialist

State Employees' Credit Union; Chapel Hill, Pittsboro (NC, NC); On-site; USD 42,000 - 54,000; Full time

Job summary

State Employees' Credit Union in North Carolina seeks a motivated Member Services Officer to assist with account maintenance and to support lending within authorized limits. The role involves educating members about credit union products and handling daily transactions with accuracy and care.

Ideal candidates have a high school diploma or GED, strong communication skills, and a willingness to participate in ongoing training and community outreach efforts.

Qualifications

• Must have high school diploma or GED equivalent.
• Preferred CCUE Certification or transfer degree.
• Excellent verbal and written communication skills; ability to work independently and in a team.

Responsibilities

• Assist members with account maintenance and opening all account types.
• Support consumer lending functions; evaluate and approve loans within assigned limits.
• Promote and educate members about credit union products and services.
• Maintain daily reports, perform cash handling and ATM-related duties as directed.
• Attend community events to enhance credit union presence.

Education

High school diploma or GED

CCUE Certification

Associate/BA degree preferred

Excellent communication skills

Teamwork and independence

Job description

State Employees' Credit Union in North Carolina seeks a motivated Member Services Officer to assist with account maintenance and to support lending within authorized limits. The role involves educating members about credit union products and handling daily transactions with accuracy and care.

Ideal candidates have a high school diploma or GED, strong communication skills, and a willingness to participate in ongoing training and community outreach efforts.