Member Services Lead - Front Desk & Sales

Crunch Fitness; Broken Arrow (OK); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe seeks a friendly Member Services Representative to greet members, manage front desk, assist with membership sales, check-ins, and program promotions in a fast-paced club environment. You’ll support new member enrollment, keep the lobby clean, promote group fitness and tanning, and help ensure a grand-opening ready facility every day.

CPR/AED certification is required; HS diploma or GED is expected; lifting up to 50 lbs may be required.

Qualifications

• Minimum 1 year of service-focused work experience preferred.
• Excellent communication and reading/writing skills required.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets members and guests with enthusiasm; drives member engagement per Crunch SLA.
• Assists with membership, retail and tanning product sales; promotes privileges.
• Checks in members and guests; answers phones; supports events and initiatives.
• Maintains a clean, organized front desk and lobby; handles opening/closing duties.

Skills

Customer service

Communication

Reading/Writing

CPR/AED

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe seeks a friendly Member Services Representative to greet members, manage front desk, assist with membership sales, check-ins, and program promotions in a fast-paced club environment. You’ll support new member enrollment, keep the lobby clean, promote group fitness and tanning, and help ensure a grand-opening ready facility every day.

CPR/AED certification is required; HS diploma or GED is expected; lifting up to 50 lbs may be required.