Member Services & Front Desk Specialist

Planet Fitness - TG3E/CM3; Union Square (UT); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Job summary

Planet Fitness is seeking a Member Services Representative to be the first point of contact for members and guests. You will handle inquiries and transactions, greet people, and help create a clean, welcoming environment consistent with our Judgement Free Zone culture.

Day-to-day duties include assisting with memberships, tours, sign-ups, and promotions while maintaining high standards of service and professionalism in a busy club setting.

Qualifications

• Excellent customer service and communication skills.
• Experience with POS systems and payments processing.
• Ability to multitask in a busy club environment.

Responsibilities

• Greet members and guests professionally, answer questions.
• Process memberships, cancellations and billing inquiries accurately.
• Maintain club cleanliness and safety standards.

Skills

Customer service

POS system

Sales & membership

Communication

Education

High school diploma or equivalent

Tools

POS software

Job description

Planet Fitness is seeking a Member Services Representative to be the first point of contact for members and guests. You will handle inquiries and transactions, greet people, and help create a clean, welcoming environment consistent with our Judgement Free Zone culture.

Day-to-day duties include assisting with memberships, tours, sign-ups, and promotions while maintaining high standards of service and professionalism in a busy club setting.