Member Services & Front Desk Specialist

Planet Fitness; St. George (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness seeks a Customer Service Representative to greet members, assist with sign-ups and tours, and support check-ins, cancellations, and member inquiries, delivering a positive member experience.

You will handle front desk duties, respond to phone inquiries, and help maintain a clean, welcoming club while upholding Planet Fitness standards. Strong communication and teamwork are essential.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks: answer calls, take information for tours, assist with sign-ups, cancellations, and member account updates.
• Facilitate member services questions and forward to management as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Computer literacy

Honesty

Job description

Planet Fitness seeks a Customer Service Representative to greet members, assist with sign-ups and tours, and support check-ins, cancellations, and member inquiries, delivering a positive member experience.

You will handle front desk duties, respond to phone inquiries, and help maintain a clean, welcoming club while upholding Planet Fitness standards. Strong communication and teamwork are essential.