Member Experience & Front Desk Specialist

ComForCare Home Care (Raleigh, NC); Bismarck (ND); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

Job summary

Planet Fitness is looking for a Customer Service Representative responsible for enhancing member experience through superior customer service. This role involves tasks such as greeting potential members, answering inquiries, and assisting in member check-ins.

Successful candidates will have strong customer service skills and basic computer proficiency. Benefits include health insurance, employee programs, and advancement opportunities. A flexible schedule is also available.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency is essential.
• Must demonstrate honesty and a good work ethic.

Responsibilities

• Greet potential members with a positive experience.
• Handle front desk tasks and answer phone calls politely.
• Assist in member check-ins and account updates.
• Facilitate member service issues as needed.
• Help maintain the cleanliness of the club.

Skills

Customer Service

Problem Solving

Communication

Job description

Planet Fitness is looking for a Customer Service Representative responsible for enhancing member experience through superior customer service. This role involves tasks such as greeting potential members, answering inquiries, and assisting in member check-ins.

Successful candidates will have strong customer service skills and basic computer proficiency. Benefits include health insurance, employee programs, and advancement opportunities. A flexible schedule is also available.