Member Services & Front Desk Specialist

Baseline Fitness; Brooklyn Park (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Membership for self + 1 family

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Job summary

Baseline Fitness in Minnesota seeks a Customer Service Representative to deliver an outstanding member experience and drive new member sales. You will greet guests, handle front desk duties, and support tours while ensuring accurate member data and a welcoming environment.

The role emphasizes friendly communication, problem-solving, and teamwork to maintain a clean, efficient club and foster a positive Judgement Free Zone experience.

Qualifications

• Strong customer service skills and a friendly, professional demeanor.
• Proficient with basic computer tasks and standard software.
• Honesty and a strong work ethic are essential.

Responsibilities

• Greet and assist members and guests to ensure a positive experience.
• Manage front desk tasks: answer calls, provide information, and schedule tours.
• Assist with member check-ins, sign-ups, cancellations, and updating accounts.
• Maintain club cleanliness and orderliness.

Skills

Customer service

Basic computer skills

Honesty & work ethic

Job description

Baseline Fitness in Minnesota seeks a Customer Service Representative to deliver an outstanding member experience and drive new member sales. You will greet guests, handle front desk duties, and support tours while ensuring accurate member data and a welcoming environment.

The role emphasizes friendly communication, problem-solving, and teamwork to maintain a clean, efficient club and foster a positive Judgement Free Zone experience.