Member Services & Front Desk Associate

Baseline Fitness; Brainerd (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one local

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver an outstanding member experience. You will greet potential members, manage front desk tasks, and assist with sign-ups, tours, and account updates while maintaining a welcoming environment.

The role emphasizes friendly communication, problem solving, and teamwork to support a Judgement Free Zone. The position offers entry to mid-level responsibilities in a fast-paced fitness club setting.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks and assist with sign-ups, cancellations and tours.
• Answer phone calls politely and help with questions or concerns.

Skills

Customer service

Basic computer proficiency

Honesty and good work ethic

Job description

Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver an outstanding member experience. You will greet potential members, manage front desk tasks, and assist with sign-ups, tours, and account updates while maintaining a welcoming environment.

The role emphasizes friendly communication, problem solving, and teamwork to support a Judgement Free Zone. The position offers entry to mid-level responsibilities in a fast-paced fitness club setting.