Member Services & Desk Associate

Planet Fitness; Maryland; Sur place; USD 21 000 - 22 000; Temps partiel

Avantages offerts par ce poste

401K Retirement Fund (Annual match up)

Growth opportunities

Competitive pay

Judgement Free Zone

Community outreach

Black Card Membership

Résumé du poste

Paycom - ATS in Abingdon, MD is seeking a part-time Service Desk Associate to deliver excellent customer service and manage membership processes. The role includes greeting guests, answering questions, selling memberships, and keeping the front desk organized.

The position emphasizes a positive, judgment-free environment with opportunities for growth, regular community involvement, and benefits. Prior customer service or sales experience is preferred along with basic computer literacy.

Qualifications

• High School Diploma or GED preferred.
• Experience in customer service or sales is preferred.
• Basic computer literacy is expected.

Responsabilités

• Greet members and guests on arrival and bid farewell on departure.
• Answer questions and handle member/guest complaints.
• Sell memberships, write agreements, and enter new members into database.
• Operate Point-of-Sale system and collect balances on past due accounts.
• Perform club housekeeping and maintain front desk organization.

Connaissances

Excellent communication

Customer service

Interpersonal skills

Teamwork

Positive attitude

Formation

High School Diploma or GED

Description du poste

Paycom - ATS in Abingdon, MD is seeking a part-time Service Desk Associate to deliver excellent customer service and manage membership processes. The role includes greeting guests, answering questions, selling memberships, and keeping the front desk organized.

The position emphasizes a positive, judgment-free environment with opportunities for growth, regular community involvement, and benefits. Prior customer service or sales experience is preferred along with basic computer literacy.