Member Service Pro - Accounts & Payments Specialist

Paycom - ATS; Auburn (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Paycom - ATS in Auburn, AL seeks a Part-time Member Service Representative to handle a variety of member services in person, by phone, or by mail. You will process deposits, withdrawals, and payments, open and close accounts, and assist with debit/credit card needs while balancing the cash drawer daily.

The role emphasizes strong cash handling, customer service, and professional interpersonal skills to maintain a positive branch presence.

Qualifications

• High school diploma required.
• Some college experience preferred.
• Cash handling and/or service experience required.
• Professional, well-developed interpersonal skills are necessary for servicing members and presenting a positive image.

Responsibilities

• Provides front line member service and is the first impression in the branch.
• Processes deposits, withdrawals, and payments for member accounts.
• Prepares and completes documentation for products and services.
• Opens and closes member accounts.
• Assists members with basic debit/credit card needs.
• Balances cash drawer daily.
• Cross-sells products and services to members.

Skills

Customer service

Cash handling

Interpersonal skills

Telephone support

Team player

Education

High school diploma

Some college

Tools

POS systems

Banking software

Job description

Paycom - ATS in Auburn, AL seeks a Part-time Member Service Representative to handle a variety of member services in person, by phone, or by mail. You will process deposits, withdrawals, and payments, open and close accounts, and assist with debit/credit card needs while balancing the cash drawer daily.

The role emphasizes strong cash handling, customer service, and professional interpersonal skills to maintain a positive branch presence.