Overnight Service Desk & Membership Sales

Planet Fitness; Germantown (MD); Vor Ort; USD 24.000 - 25.000; Teilzeit

Benefits dieser Stelle

Growth opportunities

401K match up to 6%

Free employee Black Card Membership

Community involvement

Competitive pay

Zusammenfassung

Paycom - ATS is seeking a Service Desk Associate for a part-time, overnight schedule in Germantown, MD. The role focuses on service desk administration, membership sales, and maintaining a clean facility while delivering top-notch customer service to members and guests.

You will interact with management and staff to sustain strong relationships and drive member satisfaction. The position emphasizes greet-and-assist duties, tour opportunities, POS operations, and accurate data entry.

Qualifikationen

• High School Diploma or GED preferred.
• Previous customer service or sales experience preferred.
• Basic computer literacy is required.

Aufgaben

• Greet members and guests on arrival and goodbye on departure.
• Monitor club access for members and non-members.
• Answer questions and handle member/guest complaints.
• Answer phone calls and provide information to prospects.
• Give tours to prospective members.
• Sell memberships, write agreements, and enter new members into database.
• Operate POS system and collect balances on past due accounts.
• Schedule fitness training appointments.

Kenntnisse

Customer service

Communication skills

Telephone skills

Basic computer literacy

Ausbildung

High School Diploma or GED

Tools

POS system

Jobbeschreibung

Paycom - ATS is seeking a Service Desk Associate for a part-time, overnight schedule in Germantown, MD. The role focuses on service desk administration, membership sales, and maintaining a clean facility while delivering top-notch customer service to members and guests.

You will interact with management and staff to sustain strong relationships and drive member satisfaction. The position emphasizes greet-and-assist duties, tour opportunities, POS operations, and accurate data entry.