Overnight Front Desk & Member Services Associate

Planet Fitness; Franklin (TN); Sur place; USD 19 000 - 21 000; Temps partiel

Avantages offerts par ce poste

401K match

Growth opportunities

Positive environment

Competitive pay

Black Card membership

Community outreach

Résumé du poste

Paycom - ATS in Franklin, TN is hiring a Part Time Service Desk Associate to greet members, sell memberships, and manage front-desk operations. The role includes answering inquiries, handling complaints, and ensuring a clean facility. It requires basic computer skills and prior customer service experience.

The position offers an overnight shift with a competitive hourly rate, a professional environment, and opportunities for growth within the team.

Qualifications

• High school diploma or GED preferred.
• Prior customer service and/or sales experience preferred.
• Basic computer literacy.

Responsabilités

• Greet members and guests on arrival and departure.
• Monitor club access for members and non-members.
• Answer questions and handle complaints.
• Sell memberships and enter new members in the database.
• Operate POS and collect balances on past due accounts.
• Schedule fitness training sessions and perform shift checklists.
• Maintain front desk cleanliness and organization.
• Assist new employees and follow shift procedures.

Connaissances

Phone & communication

Interpersonal skills

Numbers accuracy

Independent worker

Team collaboration

Formation

High School Diploma or GED

Outils

Point-of-Sale system

Description du poste

Paycom - ATS in Franklin, TN is hiring a Part Time Service Desk Associate to greet members, sell memberships, and manage front-desk operations. The role includes answering inquiries, handling complaints, and ensuring a clean facility. It requires basic computer skills and prior customer service experience.

The position offers an overnight shift with a competitive hourly rate, a professional environment, and opportunities for growth within the team.