Member Experience Specialist & New Member Sales

Paycom - ATS; La Quinta (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one famiy

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Paycom - ATS is seeking a friendly front desk member services associate to welcome guests and guide potential members, ensuring a positive experience at all times. You will greet, tour, assist with sign-ups, process cancellations, and help with BCM amenity usage while keeping the club tidy and organized.

Strong interpersonal skills and basic computer proficiency are essential. This role involves standing/walking most of the shift and answering calls.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency required.
• Honesty and good work ethic required.

Responsibilities

• Greet and assist potential members to provide a great experience.
• Answer phone calls politely and route questions.
• Assist with member check-ins and sign-ups.
• Maintain club cleanliness and front desk tasks.
• Support BCM amenity usage and update member accounts.

Skills

Customer service

Communication

Basic computer skills

Job description

Paycom - ATS is seeking a friendly front desk member services associate to welcome guests and guide potential members, ensuring a positive experience at all times. You will greet, tour, assist with sign-ups, process cancellations, and help with BCM amenity usage while keeping the club tidy and organized.

Strong interpersonal skills and basic computer proficiency are essential. This role involves standing/walking most of the shift and answering calls.