Member Services Concierge | Greet, Sign-Ups & Tours

YMCA OF SOUTHWEST FLORIDA.; Venice (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused organization in Florida is seeking a member services representative responsible for greeting members and guests, handling phone inquiries, and processing transactions. Qualified candidates should have excellent communication skills, prior customer service experience, and certifications in CPR and First Aid. This role supports a welcoming environment while ensuring security and serving as a liaison between members and program supervisors.

Qualifications

• Excellent verbal and communication skills.
• One to two years prior customer service experience.
• Must be a self-starter with high energy and a positive attitude.

Responsibilities

• Greet and serve members and guests.
• Answer telephones in a prompt, courteous manner.
• Receipt money transactions and program sign-ups.

Skills

Excellent verbal and communication skills

Customer service experience

Positive attitude

Education

CPR and First Aid Certifications

Job description

A community-focused organization in Florida is seeking a member services representative responsible for greeting members and guests, handling phone inquiries, and processing transactions. Qualified candidates should have excellent communication skills, prior customer service experience, and certifications in CPR and First Aid. This role supports a welcoming environment while ensuring security and serving as a liaison between members and program supervisors.