Member Experience Concierge (Front Desk)

Planet Fitness - PF Baseline Fitness; Minneapolis (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Dollars for Scholars Program

Employee Appreciation Program

Team Member Support Team

Job summary

An established industry player is seeking a Customer Service Representative to enhance member experiences through outstanding service. This role involves greeting potential members, managing front desk operations, and addressing member inquiries, all while maintaining a clean and welcoming environment. If you have a passion for customer service and a strong work ethic, this position offers a fantastic opportunity to contribute to a positive club atmosphere. Join a supportive team that values your contributions and provides numerous benefits, including health insurance and free memberships. Make a difference in the lives of members and help foster a community of fitness enthusiasts!

Qualifications

• Strong customer service skills and basic computer proficiency required.
• Honesty and good work ethic are essential for this role.

Responsibilities

• Greet potential members and provide exceptional customer service.
• Handle front desk tasks including phone calls and member check-ins.
• Assist with member services and maintain club cleanliness.

Skills

Customer Service Skills

Listening Skills

Problem Solving

Communication Skills

Basic Computer Proficiency

Education

High School Diploma or equivalent

Job description

An established industry player is seeking a Customer Service Representative to enhance member experiences through outstanding service. This role involves greeting potential members, managing front desk operations, and addressing member inquiries, all while maintaining a clean and welcoming environment. If you have a passion for customer service and a strong work ethic, this position offers a fantastic opportunity to contribute to a positive club atmosphere. Join a supportive team that values your contributions and provides numerous benefits, including health insurance and free memberships. Make a difference in the lives of members and help foster a community of fitness enthusiasts!