Member Experience Concierge

YMCA and Women's Center of Rome; City of Rome (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

A community-focused nonprofit organization is seeking a Welcome Center Representative to deliver exceptional service to members and guests. This role involves responding to individual needs, promoting memberships, and maintaining a positive atmosphere. The ideal candidate will have strong interpersonal skills and a commitment to supporting community engagement. The position offers part-time hours at a vibrant facility in Rome, NY, and requires a clear dedication to the organization's values and mission.

Qualifications

• Previous customer service or sales experience is preferred.
• Ability to relate effectively to diverse groups of people.
• Must pass a criminal background screening.

Responsibilities

• Provides excellent service to members and guests.
• Handles and resolves membership concerns.
• Sells memberships and promotes programs.

Skills

Customer service experience

Excellent interpersonal skills

Problem-solving skills

Basic computer knowledge

Ability to relate to diverse groups

Job description

A community-focused nonprofit organization is seeking a Welcome Center Representative to deliver exceptional service to members and guests. This role involves responding to individual needs, promoting memberships, and maintaining a positive atmosphere. The ideal candidate will have strong interpersonal skills and a commitment to supporting community engagement. The position offers part-time hours at a vibrant facility in Rome, NY, and requires a clear dedication to the organization's values and mission.