Member Services Concierge

Planet Fitness - PF Baseline Fitness; Lafayette (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free Gym Membership

Health Insurance

Dental & Vision Insurance

Short Term Disability

Voluntary Life Insurance

Job summary

Planet Fitness - PF Baseline Fitness in Lafayette, LA is seeking a Customer Service Representative to drive new member sales and deliver an outstanding member experience through exceptional service at the front desk. You will greet members, answer questions, process check-ins and tours, and coordinate with the Club Manager to resolve member issues while keeping the club clean and welcoming.

This role offers flexible status with full-time/part-time schedules and opportunities for advancement

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks: answer calls, take info calls, and tours.
• Assist with member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member accounts.

Skills

Strong customer service

Basic computer skills

Honesty and work ethic

Job description

Planet Fitness - PF Baseline Fitness in Lafayette, LA is seeking a Customer Service Representative to drive new member sales and deliver an outstanding member experience through exceptional service at the front desk. You will greet members, answer questions, process check-ins and tours, and coordinate with the Club Manager to resolve member issues while keeping the club clean and welcoming.

This role offers flexible status with full-time/part-time schedules and opportunities for advancement