Member Experience & Front Desk Associate

Talentify; Maurice (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Family Membership

Support Team

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Maurice, LA is seeking a Customer Service Representative to greet members, drive new member sales, and deliver a positive experience by providing a superior level of customer service to members, prospective members, and guests. You will handle front desk duties, assist with member sign-ups and account updates, and work with the Club Manager to resolve questions.

This role emphasizes excellent communication, problem-solving, and a friendly, professional

Qualifications

• Honesty and strong work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide excellent service.
• Handle front desk tasks: answer calls, take information calls and tours, assist with sign-ups and updates.
• Facilitate member services issues and escalate when needed.
• Maintain neatness and cleanliness of the club.

Skills

Customer Service

Front Desk

Communication Skills

Basic Computer Skills

Job description

Planet Fitness - PF Baseline Fitness in Maurice, LA is seeking a Customer Service Representative to greet members, drive new member sales, and deliver a positive experience by providing a superior level of customer service to members, prospective members, and guests. You will handle front desk duties, assist with member sign-ups and account updates, and work with the Club Manager to resolve questions.

This role emphasizes excellent communication, problem-solving, and a friendly, professional