Club Member Experience & Sales Specialist

ComForCare Home Care (Raleigh, NC); LaPlace (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Free Membership for self and oneFamily

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in LaPlace, LA is seeking a friendly Customer Service Representative to greet members, answer questions, and create a positive experience at the front desk. You will support new member sign-ups and tours, and help ensure smooth daily operations.

This role emphasizes strong communication, problem solving, and a welcoming attitude. Flexible hours and growth opportunities in a franchised gym team, with benefits including health insurance and member perks.

Qualifications

• Minimum qualifications include honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a positive customer experience.
• Handle front desk tasks: answer phone calls politely and assist with questions or concerns.
• Take information calls and tours for prospective members.
• Assist in member sign-ups, cancellations, BCM amenity usage, and updating member accounts.
• Facilitate member services questions and escalate as needed to Club Manager or Team Lead.

Skills

Customer service

Basic computer skills

Honesty and work ethic

Job description

Planet Fitness - PF Baseline Fitness in LaPlace, LA is seeking a friendly Customer Service Representative to greet members, answer questions, and create a positive experience at the front desk. You will support new member sign-ups and tours, and help ensure smooth daily operations.

This role emphasizes strong communication, problem solving, and a welcoming attitude. Flexible hours and growth opportunities in a franchised gym team, with benefits including health insurance and member perks.