Member Experience & Sales Concierge

ComForCare Home Care (Raleigh, NC); Cottage Grove (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Short Term Disability Insurance

Free Membership

Employee Appreciation Program

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to provide a superior level of customer service to members and guests. Responsibilities include greeting potential members, handling front desk tasks, and assisting with member services.

The role requires strong customer service skills, good communication, and the ability to solve problems effectively. Benefits include health insurance, free memberships, and various employee programs.

Qualifications

• Strong customer service skills.
• Basic computer proficiency required.
• Honesty and good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone calls.
• Assist with member check-ins, sign-ups, and cancellations.
• Facilitate member services issues and communicate appropriately.
• Help maintain the cleanliness of the club.

Skills

Customer Service

Problem Solving

Communication

Listening

Computer Proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to provide a superior level of customer service to members and guests. Responsibilities include greeting potential members, handling front desk tasks, and assisting with member services.

The role requires strong customer service skills, good communication, and the ability to solve problems effectively. Benefits include health insurance, free memberships, and various employee programs.