Member Experience Concierge — Flexible Schedule

Baseline Fitness; Coralville (IA); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Free Membership for self and one guest

Job summary

Planet Fitness PF Baseline Fitness in Coralville, IA is seeking a Customer Service Representative to join our team. You will welcome members and guests, guide tours for prospective members, and help with sign-ups and account updates while delivering a positive, friendly experience.

Responsibilities include front desk duties, answering calls, processing information for tours, and ensuring a clean, welcoming club environment for all visitors and members.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone inquiries.
• Assist in member sign-ups, cancellations and check-ins.
• Maintain the neatness of the club.

Skills

Customer service

Communication

Basic computer skills

Job description

Planet Fitness PF Baseline Fitness in Coralville, IA is seeking a Customer Service Representative to join our team. You will welcome members and guests, guide tours for prospective members, and help with sign-ups and account updates while delivering a positive, friendly experience.

Responsibilities include front desk duties, answering calls, processing information for tours, and ensuring a clean, welcoming club environment for all visitors and members.