Member Services & Checkout Specialist

Sam's Club; Baltimore (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education benefits

Job summary

Sam's Club in Baltimore is hiring for a Front End Associate to deliver outstanding member service, process purchases, and assist with returns and exchanges at the checkout area.

You will promote Sam's Club products, guide members on self-service technology, maintain a safe shopping environment, and support training for new programs and tools while observing safety and loss prevention policies.

Qualifications

• Retail experience including operating front end equipment (cash register) and mobile apps.
• Flexibility to work in a fast-paced retail environment.
• Ability to assist customers and resolve issues promptly.

Responsibilities

• Provide member service and resolve member issues at checkout.
• Promote Sam's Club products and services to members.
• Process member purchases and assist with returns and exchanges.
• Ensure security and safeguard Sam's Club assets and property.
• Deliver training and support for new technology and program implementations.

Skills

Customer service

Communication

Cash register operation

Tools

Cash register

Mobile apps

Job description

Sam's Club in Baltimore is hiring for a Front End Associate to deliver outstanding member service, process purchases, and assist with returns and exchanges at the checkout area.

You will promote Sam's Club products, guide members on self-service technology, maintain a safe shopping environment, and support training for new programs and tools while observing safety and loss prevention policies.