Member Experience Specialist

Sam's Club; Illinois; On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) Plan

Paid time off

Employee discounts

Education programs

Job summary

Sam's Club in Montgomery, IL is seeking a front-end associate to deliver member service, process purchases, and support self-checkout technology. You will verify memberships, assist with payments, returns, and exchanges, and promote store products and services.

Responsibilities include maintaining a safe, organized checkout and merchandise area, assisting customers with purchasing decisions, and supporting training for new associates.

Qualifications

• Retail experience including operating front end equipment and handling transactions.
• Ability to assist customers and resolve member issues.
• Basic knowledge of store products and services.

Responsibilities

• Provides member service and maintains checkout area.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and assists with self-service technology guidance.
• Maintains safe shopping environment and complies with safety standards.
• Organizes merchandise, assists with locating items, and helps with transfers and zone duties.
• Completes paperwork and supports training for front-line associates.

Job description

Sam's Club in Montgomery, IL is seeking a front-end associate to deliver member service, process purchases, and support self-checkout technology. You will verify memberships, assist with payments, returns, and exchanges, and promote store products and services.

Responsibilities include maintaining a safe, organized checkout and merchandise area, assisting customers with purchasing decisions, and supporting training for new associates.