Member Experience Specialist

Sam's Club; Columbia (SC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Life insurance

Education benefit

Job summary

Sam's Club in Columbia, SC is seeking a Front End Associate to provide member service, operate checkout equipment, resolve member issues, and promote Sam's Club products and services while guiding members on self-checkout technology.

You will maintain a safe, clean shopping environment, process purchases, assist with returns, and support training for new front-line staff. The role offers competitive hourly pay and benefits.

Qualifications

• Retail experience including operating front end equipment (cash register) is preferred.
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services to members.
• Guides members on using self-service technology.
• Follows safety standards and reports unsafe situations to management.

Skills

Cash register operation

Mobile apps familiarity

Job description

Sam's Club in Columbia, SC is seeking a Front End Associate to provide member service, operate checkout equipment, resolve member issues, and promote Sam's Club products and services while guiding members on self-checkout technology.

You will maintain a safe, clean shopping environment, process purchases, assist with returns, and support training for new front-line staff. The role offers competitive hourly pay and benefits.